Because most of our Ambassadors and customers are female, we use feminine pronouns throughout the Web site to make the reading less cumbersome. That said, we welcome the men of Jolica both as Ambassadors and as customers.
Applicable Web Sites
We may also collect anonymous technical and navigational information to help us provide better customer service. The information collected may include the domains from which people visit, computer browser type, operating system type, pages visited and average time spent on our Web sites. This information may be used, for example, to alert you to software compatibility issues, resolve technical or service problems, and improve our Web site design and functionality.
Jolica will not collect or retain any personal information about you (that is, your name, address, telephone number, or e-mail address) unless you provide it to us voluntarily. If you register for an account, online or via our help desk, we will ask you for personal information, including your name, address, e-mail address, and phone number. When you make a purchase we will also ask for your credit card or other payment information, as well as billing and shipping information. This personal information will be stored in your personal profile and protected with a valid user name and password chosen by you. We will send out confirmation e-mails whenever you register or make a purchase to inform you that we received your personal information or to confirm your purchase. Registering for an account with us is optional. If you choose not to register or provide personal information, you can still use the Jolica Web site. However, you will not be able to purchase items or receive e-mail alerts.
Our Use of Information
We do not collect or use personal information for any purpose outside of customer service, Web site administration, online shopping and company communications. Jolica does not sell, trade or rent your personal information to any outside parties.
We believe it is important to protect children's privacy. Jolica does not intentionally collect any personal information from persons under eighteen years of age. If you are under 18, you may use the Jolica Web site only under the supervision of a parent or guardian.
How We Safeguard Your Personal Information
Keeping personal information secure is a top priority. We allow access to information about you to only those Jolica employees who need to know the information in order to perform their jobs. To protect your personal information, we maintain physical, electronic and procedural safeguards, and we review and adjust these safeguards regularly in response to advances in technology.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to our Web site; new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by following the included "opt out" instructions when you receive such an offer or by sending us an email request at firstname.lastname@example.org.
What You Can Do
For your protection, we strongly recommend that you do not provide your account information, user name, or password to anyone. If you become aware of any suspicious activity relating to your account, please contact us immediately. We provide opportunities for you to review, correct, or delete your personal information through our Web site and via the telephone. If you have registered with us, you will be able to view and modify any information contained in your personal profile by using the editing tools contained in the profile section of the Jolica Web site. You may also contact us using the address, telephone and fax numbers listed in the "How to Contact Us" section of this policy statement. Before providing you with any personal data, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity, we reserve the right to refuse to send you the personal data. Beyond order or transaction-related emails, you will always have the opportunity to decline receiving email from us. Any special interest email you may receive will also include "opt out" instructions. If you choose to "opt out," we will promptly remove you from our promotional email address list.
We use e-mail links on our Web site to allow you to contact us directly with any questions or comments you may have. You may also direct any inquiries or concerns to:
P.O. Box 1007
Fonthill, ON L0S 1E0
If you send an e-mail, please summarize the nature of your question in the subject line.