Because most of our Ambassadors and customers are female, we use feminine pronouns throughout the Web site to make the reading less cumbersome. That said, we welcome the men of Jolica both as Ambassadors and as customers.


Privacy Protection
Jolica, Inc. (referred to as "we", "us", and "our") respects the privacy of our Ambassadors, customers and those who visit our Web sites, online areas, participate in interactive bulletin boards or forums, or purchase Jolica products. We provide this Privacy Policy to explain our practices regarding the information we collect when you enter our online areas or provide information to us in any other way. This Privacy Policy will also instruct you as to what to do if you want Jolica to modify or remove personal information we have collected from you.

By using Jolica online areas, you agree to the terms of this policy. If you do not agree to this Privacy Policy, please do not use Jolica online areas. Jolica reserves the right to change this Privacy Policy at any time. Your continued use of Jolica online areas following the posting of changes to this Privacy Policy will signify your acceptance of those changes. Although we may make changes to this Policy, our fundamental commitment to privacy protection will not change.

Applicable Web Sites
For your convenience, Jolica has made all of our content and e-commerce capabilities available on our Ambassador web sites, and this policy extends to all transactions conducted at those sites. Our Web site may also contain links to other sites that are not controlled or operated by Jolica. Once you access another site, you are subject to the privacy policy, if any, at the new site. Any links are provided as a service to you, and Jolica does not endorse and is not responsible for the content or policies of any other sites. Jolica can assume no responsibility or liability whatsoever for the practices, actions, or policies of these third-party sites, and cannot be responsible for the content or privacy practices of such sites.

Information Collected
In general, you can browse our Web site without disclosing any information about yourself. We may collect non-personal information automatically through the use of "cookies," a standard feature of browser software used by most Web sites. Cookies are essential "invisible" data files that act as an electronic messenger between your computer and our web site. This allows us to tailor the Jolica Web site to your specific interests and preferences. In general, cookies do not contain any personally-identifiable information unless you specifically supply that information. We use cookies to store information such as temporary session identification numbers and your Jolica account number, if you have established an account. Through your browser options you can choose not to accept the cookie. However, in not accepting the cookie, you may not be able to experience all of the functionality of jolica.com. If you want to disable these cookies, most Internet browsers will allow you to delete cookies from your computer hard drive, prevent them from being stored, or signal a warning before a cookie is stored. You should refer to your browser instructions or help screen to learn more about these functions.

We may also collect anonymous technical and navigational information to help us provide better customer service. The information collected may include the domains from which people visit, computer browser type, operating system type, pages visited and average time spent on our Web sites. This information may be used, for example, to alert you to software compatibility issues, resolve technical or service problems, and improve our Web site design and functionality.

Jolica will not collect or retain any personal information about you (that is, your name, address, telephone number, or e-mail address) unless you provide it to us voluntarily. If you register for an account, online or via our help desk, we will ask you for personal information, including your name, address, e-mail address, and phone number. When you make a purchase we will also ask for your credit card or other payment information, as well as billing and shipping information. This personal information will be stored in your personal profile and protected with a valid user name and password chosen by you. We will send out confirmation e-mails whenever you register or make a purchase to inform you that we received your personal information or to confirm your purchase. Registering for an account with us is optional. If you choose not to register or provide personal information, you can still use the Jolica Web site. However, you will not be able to purchase items or receive e-mail alerts.

Our Use of Information
As explained above, we use the information we collect to enhance your overall experience while visiting our online areas and to assist you in placing an order. We retain information about your previous purchases of Jolica products in order to customize our Web site for your future visits and we may use your e-mail address to send you updates about new products, promotions, and other items of interest. When we collect personal data from you in connection with a transaction, we may extract some information about that transaction in an anonymous format and combine it with other anonymous information. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. When placing an order on an Ambassador’s website, personal information to process your order will be collected and shared with your Ambassador. Jolica provides confidential reports containing customer information to the Ambassador so they may offer further assistance to the customer. All Ambasadors must abide by this Privacy Policy and must not share confidential information except in connection with their Jolica businesses.
We do not collect or use personal information for any purpose outside of customer service, Web site administration, online shopping and company communications. Jolica does not sell, trade or rent your personal information to any outside parties.

We believe it is important to protect children's privacy. Jolica does not intentionally collect any personal information from persons under eighteen years of age. If you are under 18, you may use the Jolica Web site only under the supervision of a parent or guardian.

How We Safeguard Your Personal Information
Keeping personal information secure is a top priority. We allow access to information about you to only those Jolica employees who need to know the information in order to perform their jobs. To protect your personal information, we maintain physical, electronic and procedural safeguards, and we review and adjust these safeguards regularly in response to advances in technology.

Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to our Web site; new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by following the included "opt out" instructions when you receive such an offer or by sending us an email request at unsubscribe@jolica.com.

Jolica Account
For your convenience we offer the option to create an Account on our Corporate and Ambassador sites. In addition to enjoying many benefits exclusive to Account holders, you will not need to re-enter your Personal Information each time you shop with us as it will be stored for you and accessed with a user name and password of your choosing. Having your credit card information stored is completely optional. You can access and amend your Personal Information at any time on our site. You may also log on to see the status of your online orders and purchase history. If, at any time, you choose to cancel your Jolica Account, simply submit your request in writing to the address listed at the end of this privacy policy.

What You Can Do
For your protection, we strongly recommend that you do not provide your account information, user name, or password to anyone. If you become aware of any suspicious activity relating to your account, please contact us immediately. We provide opportunities for you to review, correct, or delete your personal information through our Web site and via the telephone. If you have registered with us, you will be able to view and modify any information contained in your personal profile by using the editing tools contained in the profile section of the Jolica Web site. You may also contact us using the address, telephone and fax numbers listed in the "How to Contact Us" section of this policy statement. Before providing you with any personal data, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity, we reserve the right to refuse to send you the personal data. Beyond order or transaction-related emails, you will always have the opportunity to decline receiving email from us. Any special interest email you may receive will also include "opt out" instructions. If you choose to "opt out," we will promptly remove you from our promotional email address list.

How to
Contact Us

We use e-mail links on our Web site to allow you to contact us directly with any questions or comments you may have. You may also direct any inquiries or concerns to:

Customer Service
P.O. Box 1007
Fonthill, ON L0S 1E0

If you send an e-mail, please summarize the nature of your question in the subject line.